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ICF-CO Jan 2018 Virtual Program: "The Negativity Bias: How To Deal With Difficult Client Situations"

The Negativity Bias: How to Deal with Difficult Client Situations


January 31, 2018 from Noon – 1:30pm MT

Virtual Program (Webinar)

Presented by Maria Nemeth, PhD, MCC

CCEs: 1.5 in Core Competencies




As coaches, we always hope that our clients will greet our coaching with a sigh of relief, enthusiasm, or acknowledgement that we’re on the right track together.


However, what happens in the coaching situation when clients become irritated or confused? Or even angry that the session(s) are not going the way they would like them to go?  You’re running into the Negativity Bias.


In this session, Maria will share what she’s learned from 38 years of working with coaches about how to turn a difficult situation from a possible breakdown into a powerful breakthrough for your client.


Here’s what you’ll learn:

  • What the Negativity Bias is and where it comes from
  • Some strategies for interacting with clients in the moment when they are experiencing the Negativity Bias to help bring their creative thinking back on line
  • A simple tool coaches can use immediately (for themselves and their clients) to go past the Negativity Bias with ease.




Maria Nemeth, PhD, MCC, is the Founder and Director of the Academy for Coaching Excellence, and has been teaching and training for the past 30 years. An accomplished Licensed Clinical Psychologist working with people in crisis, she is also a well-known expert in leadership excellence, personal/professional development, and financial empowerment. Voted one of the 50 most influential people in wealth management in the UK, her work has been featured on The Oprah Winfrey Show. Maria is the author of two highly-acclaimed books: The Energy of Money, available in five languages, and its follow-up, Mastering Life’s Energies.


Wednesday, January 31, 2018, 12:00 PM until 1:30 PM
ICF Colorado Zoom Meeting Room

Registration is required
Payment In Advance Only