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ICF-CO Virtual Program: Using Design Thinking to Deliver Business Results from Coaching

Using Design Thinking to Deliver Business Results from Coaching


March 6, 2019 from Noon – 1:00pm MT

Virtual Program (Webinar)

Presented by Dr. Jack Phillips, ROI Institute

CCEs: 1.0 in Resource Development

Executives recognize that coaching is necessary to meet the challenges of a complex and global economy. And individuals recognize that coaching positively impacts their life when goals and dreams are realized. Unfortunately, there are some persistent concerns within the coaching community about how and when coaching should be evaluated particularly at the Impact and ROI level. Dr. Jack J. Phillips, Chairman, ROI Institute, will address this by highlighting the reasons why coaching is an absolute necessity; how it adds value to an organization's bottom line; and, using a methodical, multi-step, results-driven process based on design thinking, explain how to enhance the investment in coaching.


This learning experience will teach you:

  • How does Return on Investment (ROI) apply to coaching?
  • The five levels of ROI evaluation
  • The 12 easy steps of the ROI Methodology
  • How to apply the Methodology
  • How this will deliver results for growing your coaching business

These will be explained, demonstrated through lecture, discussion, and hands-on examples of business case studies.


Attendees will also receive Jack’s e-book, Measuring the Success of Coaching.

Dr. Jack Phillips 200x200ABOUT JACK PHILLIPS:

Dr. Jack J. Phillips, world-renowned expert on accountability, measurement and evaluation, is co-founder and chairman of the ROI Institute. Phillips provides consulting services for Fortune 500 companies and major global organizations, and is the author of more than 75 books, including Measuring the Success of Coaching. Dr. Phillips has served as training and development manager at two Fortune 500 firms, as senior human resource officer at two firms, as president of a regional banking system and as management professor at a major state university. Learn more at:

Wednesday, March 6, 2019, 12:00 PM until 1:00 PM
ICF Colorado Zoom Meeting Room

Andrew Scantland
Registration is required
Payment In Advance Only